CUSTOMER SNAPSHOT

Anderson Insurance Associates needed shared password management

Anderson Insurance Associated tracks hundreds of accounts and passwords, and needed to add a password management solution for shared password, shared folder to improve security and efficiency.

LastPass Outcomes

Greater productivity

Improved security

Secure password sharing

«Tra le conseguenze dello smart working, si registra anche un aumento dei rischi per la sicurezza, soprattutto dei tentativi di phishing indirizzati alle PMI. Oltre il 43% degli attacchi informatici prende di mira le piccole e medie imprese perché non dispongono di un bilancio o un’infrastruttura di sicurezza che garantiscano la presenza di soluzioni di classe aziendale, risultando di conseguenza più vulnerabili.» Fonte: Data Breach Investigations Report di Verizon

Customer Overview

Anderson Insurance Associates is a Charleston- based insurance agency committed to providing high quality personal, business, life and health insurance since 1981.

aiasc.com

Challenge

Representing some 100 insurance providers to service their clients, Anderson Insurance Associates has to track hundreds of accounts and passwords to keep operations running smoothly. Logging employees into those accounts, quickly and with minimal interruption to their workflow, is essential to the team’s success.

The company had been letting employees manage passwords on their own, which resulted in security risks as passwords were written down on note pads or stored in documents on computer desktops. Mandatory password resets every month or quarter further slowed down the team, with frequent account lockouts due to password confusion.

Solution

To manage the hundreds of service provider accounts, and shared password convenience, Anderson Insurance Associates chose LastPass, a comprehensive password management solution that saves usernames and passwords in a digital vault while automating the login process for all websites.

LastPass

  • automates routine IT tasks (including onboarding and offboarding users)
  • automates shared account provisioning
  • schedules automated password resets, without interrupting employees
  • provides every employee with their own LastPass vault, giving each employee the appropriate level of access to the tools they need to streamline their workflow.
  • offers employees Shared Folders so they can securely share credentials, including a shared password, among team members

Additionally, LastPass facilitates management of employees working off-site, allowing the IT team to easily support remote team members.

Results

  • Anderson Insurance Associates deployed LastPass within two hours and after a month the entire organization had integrated the product into their daily workfl.
  • Employees can now quickly change passwords when they have a mandatory password reset and don’t have to worry about remembering that password, which has significantly reduced the burden.
  • The IT team is able to enforce the company’s password policies and has direct insight into the company’s password security at all levels.
«Tra le conseguenze dello smart working, si registra anche un aumento dei rischi per la sicurezza, soprattutto dei tentativi di phishing indirizzati alle PMI. Oltre il 43% degli attacchi informatici prende di mira le piccole e medie imprese perché non dispongono di un bilancio o un’infrastruttura di sicurezza che garantiscano la presenza di soluzioni di classe aziendale, risultando di conseguenza più vulnerabili.» Fonte: Data Breach Investigations Report di Verizon

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